Emergency Dispatcher\911 Operator Exam 2nd Edition
Before you can be hired as an emergency dispatcher or 911 operator, you must undergo an extensive screening process that includes a written examination. The written test is usually multiple choice and is designed to test your ability to read and understand English and your capacity to learn and perform the work of a dispatcher/operator. It might include questions about reading comprehension, vocabulary, spelling, clerical speed and accuracy, name and number comparison, and following oral directions.
Emergency Telecommunicator
Textbook, for students, features actual 9-1-1 calls providing preparation for the daily challenge faced by emergency telecommunications, end-of-chapter activities, self-assessment questions, and scenarios designed to give the student the opportunity to apply knowledge.